Frequently Asked Questions

Below we have tried to answer the most common questions asked by our customers. Please don’t hesitate to contact us if you have any further requirements  

Fit To Fly Test

What is a fit to fly Covid-19 test for travel?

A fit to fly certificate is a medical certificate signed by a UKAS approved Diagnostic Technician. The certificate will show that you are fit to fly, with no symptoms of Covid-19 and a low risk of spreading coronavirus to other people in the country you intend to fly to.

Pre-Departure Testing

Do I have to take a pre-departure Covid-19 test before I travel?

Yes, you are required to show proof of a negative Covid-19 test result taken 3 days before you depart to England.

How soon should I take the test before I travel?

You must take your test within the 3 days prior to departure. For example, if you’re travelling to England on Thursday, you must take your test on Monday, Tuesday or Wednesday before departure.

What happens if I don’t take a pre-departure test?

If you fail to show evidence of a negative Covid-19 test result, you may not be able to travel to the UK. If you arrive in the UK without proof of a negative test result, you may be fined. Please see the government website for more information.

 What are the symptoms of COVID-19?

 The most common symptoms of COVID-19 are the recent onset of:


  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature); OR
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual); OR
  • a loss of or change in sense of smell or taste


What is the Antigen Swab Test for?

The antigen swab test gives you a very reliable indicator of whether you have or have not currently got the virus.  A positive result has a very high chance of confirming if you are carrying the covid-19 virus in sufficient quantities (viral load) to make you infectious. There is, of course, a margin for error in any test, but the margin is small. 

Is there any treatment for COVID-19?

There is currently no specific treatment for COVID-19. Antibiotics do not help as they do not work against viruses. You can ease the symptoms at home until you recover by:


  • getting plenty of rest;
  • drinking water to keep yourself hydrated – you should drink enough to ensure your urine (pee) is a pale, clear colour;
  • use over-the-counter medications such as paracetamol to help with some of your symptoms. Make sure you follow the manufacturer’s instructions and do not exceed the recommended dose.
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