Below is our latest booking policy, if you require any further information please don”t hesitate to contact us
- We appreciate things happen but if you cannot attend then please let us know asap. We have a waiting list and other clients may be able to use your appointment time.
- If you cancel on the day, you may not be offered any future appointments.
- If you simply fail to show for an appointment after having received the automated email and text message then you will not be offered any future appointments unless unless a new appointment is booked and paid for.
- Once the test kit has been sent for delivery, it can not be cancelled or refunded