Booking Policy

Below is our latest booking policy, if you require any further information please don”t hesitate to contact us 

  • We appreciate things happen but if you cannot attend then please let us know asap. We have a waiting list and other clients may be able to use your appointment time.
  • If you cancel on the day, you may not be offered any future appointments. 
  • If you simply fail to show for an appointment after having received the automated email and text message then you will not be offered any future appointments unless unless a new appointment is booked and paid for. 
  • Once the test kit has been sent for delivery, it can not be cancelled or refunded
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